How can we help?
We typically respond within 24-48 hours
Frequently Asked Questions
How do I connect Zoom to my account?
Go to your Dashboard → Video Meetings. Click 'Connect Zoom' and authorize Rendevu to create meetings on your behalf. Once connected, video meeting links will automatically be added to confirmed bookings.
How do clients book with me?
Share your custom booking link (rendevu.ca/reserve/your-username) on your website, social media, or email signature. Clients can book 24/7 without back-and-forth emails.
Can I customize my availability?
Yes! In your Dashboard, go to Availability. You can set recurring weekly hours, block off specific dates, and adjust your timezone. Changes apply to all future bookings immediately.
What payment methods do you support?
Payments go through Stripe. Clients pay by card when they book, and payouts go to your own Stripe account.
How do I cancel or move a booking?
From your Dashboard, open the booking and click 'Cancel'. Your client receives an email letting them know. There is no reschedule button yet: to move a booking, cancel it and ask your client to book a new time from your booking page.